Video Production Terms & Conditions – Thor Productions
- Definitions
In these Terms:
TP, we, or us means Thor Productions Pty Ltd.
Client means the person, company, organisation or entity engaging Thor Productions to provide the Services.
Services means the video production services outlined in the quotation, proposal or written agreement.
Quote means any written quotation, proposal or estimate issued by Thor Productions.
Materials means video recordings, edits, files, graphics, and other deliverables produced as part of the Services.
Charges means the fees payable by the Client for the Services as specified in the Quote.
- Authority to Engage Services
The person accepting a Quote or engaging Thor Productions warrants that they have the authority to act on behalf of the Client and to bind the Client to these Terms and Conditions.
- Services
Thor Productions provides video production services including filming, editing, live streaming and related production services as outlined in the agreed Quote or written agreement.
Any services not specified in the Quote may incur additional charges and will be discussed with the Client where possible prior to proceeding.
- Quotes & Bookings
Quotes are valid for 30 days unless otherwise stated.
A booking is confirmed once the required deposit or advance payment has been received.
Thor Productions reserves the right to decline or reschedule bookings where necessary due to availability, safety concerns or circumstances beyond reasonable control.
- Deposits
A non-refundable deposit may be required to secure crew, equipment and production dates.
If a project is postponed, Thor Productions may apply the deposit to a rescheduled production date subject to availability.
- Payment Terms
Unless otherwise agreed in writing:
- Invoices are payable within 14 days.
- Thor Productions may require advance payment, deposits or staged payments prior to the commencement of services.
- For certain projects or new clients, full payment may be required before delivery of final materials or high-resolution footage.
Thor Productions reserves the right to suspend services or withhold delivery of materials until outstanding invoices have been paid.
The Client agrees to indemnify Thor Productions for reasonable legal, administrative and debt recovery costs incurred in recovering overdue payments.
- Client Responsibilities
The Client agrees to:
- provide accurate project information
- ensure access to locations and venues required for filming
- ensure necessary permissions and approvals for filming have been obtained.
Thor Productions is not responsible for delays caused by the Client or third parties engaged by the Client.
- Privacy
Thor Productions collects and handles personal information in accordance with its Privacy Policy. For more information, access our privacy policy
- Client-Supplied Materials
If the Client supplies materials for use in the production (including logos, images, music, graphics, presentations or other media), the Client warrants that they have obtained all necessary licences and permissions to use those materials.
Thor Productions is not responsible for verifying the licensing status of such materials and will not be liable for claims arising from their use.
The Client agrees to indemnify Thor Productions against any claims resulting from the use of client-supplied materials.
- Filming Permissions & Participant Consent
The Client is responsible for ensuring that all necessary permissions and releases are obtained for filming, including permissions from venue owners, event organisers and individuals appearing on camera where required.
Thor Productions is not responsible for obtaining model releases or appearance releases unless explicitly agreed in writing.
- Equipment Safety
The Client agrees to provide a safe working environment for production crew and equipment.
The Client may be responsible for repair or replacement costs where equipment is damaged due to negligence, unsafe conditions or actions of the Client, event attendees or third parties under the Client’s control.
- Changes to Scope
If the Client requests changes to the agreed production scope, schedule or deliverables, additional charges may apply.
Thor Productions will make reasonable efforts to notify the Client of additional costs before proceeding.
- Cancellation or Postponement
Deposits are generally non-refundable once a booking has been confirmed.
If a project is cancelled or postponed close to the scheduled production date, additional cancellation fees may apply to cover crew, equipment or other production costs already committed.
Specific cancellation terms may be outlined in the project quotation or booking confirmation.
Where possible Thor Productions will attempt to accommodate rescheduled dates subject to availability.
- Delivery of Work
- Archiving of Project Files
Thor Productions may retain copies of project files and raw footage for a period of approximately 6 to 12 weeks following delivery of final materials.
After this period project files and raw footage may be permanently deleted without further notice.
While reasonable care is taken in storing production materials, Thor Productions is not liable for loss of files due to hardware failure, data corruption, theft or other technical issues beyond reasonable control.
Clients are responsible for securely storing all delivered materials.
- Raw Footage
Raw footage and project files are not included in standard production deliverables unless explicitly stated in the Quote.
Where raw footage is requested, Thor Productions may provide it at its discretion and may charge additional fees for preparation, transfer and storage.
Thor Productions is not responsible for the interpretation or use of raw footage once supplied to the Client.
- Production Conditions
Video production outcomes may be influenced by factors outside the control of Thor Productions, including:
- venue conditions
- lighting conditions
- weather
- presenter or participant performance
- availability of subjects or locations
- technical limitations during live events.
Thor Productions will apply reasonable professional judgement and industry-standard practices to achieve the best possible result within the circumstances of the production.
Thor Productions is not responsible for audio quality issues arising from venue sound systems or feeds provided by third-party technicians.
- Defects and Remedies
The Client must inspect the Services upon completion and notify Thor Productions in writing of any apparent defects or issues within 7 days of delivery.
Thor Productions must be given the opportunity to review and, where appropriate, rectify any issue.
To the extent permitted by law, Thor Productions’ liability for any defect in the Services is limited to:
- re-supplying the Services; or
- rectifying the Services.
Thor Productions is not responsible for issues arising from:
- client misuse of materials
- third-party interference or modification
- venue or technical limitations outside our control
- failure to follow instructions or guidelines provided.
- Intellectual Property and Confidentiality
All pre-existing intellectual property of either party remains the property of that party.
Unless otherwise agreed in writing and subject to full payment of the Charges, the Client is granted a licence to use the final Materials for the agreed project purpose.
Thor Productions may use excerpts of completed projects for portfolio or promotional purposes unless the Client requests otherwise in writing.
Both parties agree to treat confidential information received from the other party as confidential and not disclose it to third parties except where required by law or necessary for the performance of the Services.
- Limitation of Liability
Thor Productions will perform the Services with due care and professionalism.
To the extent permitted by law, Thor Productions’ liability for any claim relating to the Services is limited to:
- the re-supply of the Services; or
- the cost of having the Services supplied again.
Thor Productions is not liable for indirect or consequential losses including loss of profits, business interruption or reputational damage.
- Force Majeure
Thor Productions is not liable for delays or failure to perform Services due to circumstances beyond reasonable control including illness, equipment failure, extreme weather, transport disruptions, industrial disputes or government restrictions.
Where possible Thor Productions will attempt to reschedule affected services.
- Trusts
If the Client is acting as trustee of a trust, the Client warrants that it has full authority to enter into this Contract and that its right of indemnity against the trust assets has not been restricted.
- Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or other applicable legislation.
- Errors and Omissions
Thor Productions reserves the right to correct typographical errors, clerical errors or omissions in quotations, invoices or other documents issued by Thor Productions without liability.
- General
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force.
Failure by either party to enforce any provision of these Terms does not constitute a waiver of that provision.
Thor Productions may subcontract parts of the Services where appropriate.
The Client may not assign its rights or obligations under this Contract without Thor Productions’ written consent.
Clauses relating to payment obligations, intellectual property, confidentiality and limitation of liability survive termination of this Contract.
- Governing Law
These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the jurisdiction of the courts of New South Wales.
If you have questions about these terms please contact us.
Related Information
For an overview of our typical production services and pricing, please visit our video production pricing page.